Housekeeping Team Leader - Park Hyatt Jakarta

**Description:**



· Reports complaints or problems to Housekeeping Assistant Manager if no immediate solution can be found.



· Ensures the Housekeeping Assistant Manager is kept fully aware of any relevant feedback from either the customers or other departments.



· Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the hotel.



· To be knowledgeable and promote / upsell Outlets and other facilities/ program whenever opportunities arises.



· Ensures a high level of product knowledge of hotel and local area.



· Complies with the Hotel policies and procedures relating to Rooms Division.



· Complies with all systems and procedures as laid down by the Rooms Division.



· Maintains and updates guest history and marketing database as laid d...