Hybrid CX Implementation Engineer (SaaS/API)

NICE is seeking an Implementation Engineer in Medellin, Colombia, to work collaboratively with clients on implementing NICE products. The role involves designing implementation strategies, configuring contact center solutions, and documenting processes for effective execution.

The ideal candidate holds a Bachelor's degree in Telecommunications or Computer Science and has at least 3 years of experience in SaaS solutions. The position offers a hybrid work model, requiring attendance at the office twice per week.