ICT Service Operations Officer

We are seeking a Senior ICT Service Operations Officer to support critical digital infrastructure within a highly specialised scientific environment.

This is a unique opportunity to work at the intersection of ICT and laboratory operations, helping modernise systems, improve data management, and enhance digital workflows that underpin nationally significant scientific capabilities.

Working closely with scientists, technicians and ICT professionals, you will play a key role in supporting and uplifting an air-gapped network environment and ensuring systems are optimised for reliability, security and performance.

The successful candidate will be a proactive and technically capable ICT professional with experience supporting complex environments and engaging with diverse stakeholders.

Key Responsibilities:

• Engage with laboratory teams to improve workflows and digital processes
• Map and analyse data flows and storage prac...