Intelcom
Insight Manager

📍 Montreal, Quebec, Canada ⏰ Full time
Description

Intelcom | Dragonfly
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology. 
A Strategic Role at the Heart of Logistic
Sales Performance Analytics & KPI Ownership
Improve and maintain the Sales KPI Catalog and data dictionary (win rate, conversion funnel, cycle time, churn, forecast accuracy, volume, revenues).
Build, automate, maintain and improve weekly/monthly dashboards and executive views; publish commentary, insights, risks, and recommended actions.
Lead forecast management with Sales leadership and Revenue Management; ensure alignment across tools and teams.
Oversee the annual top‑down vs bottom‑up budgeting process for Sales.
Conduct root‑cause analysis on target misses across custome...
            
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