Kitco Metals Inc
Lead and supervise the IT Operations team responsible for both infrastructure and application support.
Ensure high availability, reliability, and performance of mission-critical systems.
Act as a hands-on technical leader, actively participating in troubleshooting, incident management, and operational improvements.
Manage and coordinate incident response, root cause analysis, and service restoration to minimize downtime.
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IT Operations Supervisor
Description
PURPOSE
We are seeking an experienced IT Operations Supervisor to lead our IT Operations team supporting both infrastructure and application environment.
This role requires a hands-on leader who can manage mission-critical systems and ensure high availability in fast-paced environments where uptime and response times are essential.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
The responsibilities of this position include, but are not limited to the following: