Covenant Care
IT Service Manager at Covenant Care
Description
Lead technology initiatives with Covenant Care in Edmonton, Alberta as an IT Service Manager. Oversee IT operations, cybersecurity, and infrastructure enhancements for superior service delivery.
As a permanent full-time IT Service Manager, you will manage all Information Technology services, ensuring seamless operations for Covenant Care and Covenant Living. Your role encompasses hardware, software, network management, and end-user support. Strong collaboration with internal stakeholders and service providers ensures the optimization of technology systems according to strategic needs.
Key Responsibilities:
• Provide leadership for IT services and infrastructure management
• Oversee system implementation, maintenance, and optimization
• Manage vendor relationships and procurement processes
• Support IT projects and system improvements organization-wide
• Troubleshoot and resolve escalated IT issues
Requirements:
• Bachelor’s degree in Computer Science or IT
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As a permanent full-time IT Service Manager, you will manage all Information Technology services, ensuring seamless operations for Covenant Care and Covenant Living. Your role encompasses hardware, software, network management, and end-user support. Strong collaboration with internal stakeholders and service providers ensures the optimization of technology systems according to strategic needs.
Key Responsibilities:
• Provide leadership for IT services and infrastructure management
• Oversee system implementation, maintenance, and optimization
• Manage vendor relationships and procurement processes
• Support IT projects and system improvements organization-wide
• Troubleshoot and resolve escalated IT issues
Requirements:
• Bachelor’s degree in Computer Science or IT