IT Support Engineer – Desktop & CAD Systems

Position Overview

Job Title: IT Support Engineer – Desktop & CAD Systems

Location: Montreal, Quebec

Work Mode: 100% On-Site

Experience: 3 to 5 Years

Rate: $32 to $35 CAD per hour

Role Summary

We are hiring for this position where the selected candidate will support end‑user technology and workplace systems in a fast‑paced environment. This role focuses on delivering a smooth and reliable user experience while handling desktop support, hardware, and software issues.

Key Responsibilities

• Provide on‑site technical support for desktops, laptops, and workplace devices
• Configure, install, and troubleshoot hardware, including Lenovo, MacBook, tablets, and phones
• Support operating systems, enterprise applications, and productivity tools
• Act as the go‑to IT contact for end users and help manage expectations effectively
• Handle incoming requests, track issues, and ensu...