Confidential

IT System Expert at Ericsson

📍 Ghana, Ghana, Ghana ⏰ Full-Time

Description

We are now looking for a IT System Expert that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
What You Will Do

Help with Assurance support activities

Handle incident management

Assist with Problem management

Perform system administration

Work with Billing/Charging operations
You will bring

Bachelor level, in engineering (IT, Telecom) or Related Fields.

3-5 years of more experience of deploy system test, lead testing team and Charging systems
Additional Requirements:

Knowledge of Managed Service telecom operations practice

Knowledge...

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