Italian-Speaking Customer Service for Imperial - Work from Home, in Greece

Mercier Consultancy is thrilled to present an exciting opportunity for an Italian-Speaking Customer Service Representative for Imperial, with the convenience of working from home in Greece. In this pivotal role, you will provide exceptional support to our Italian-speaking clients, assisting them with inquiries related to a variety of services offered by Imperial.

Your mastery of the Italian language will be essential as you address customer questions, guide them through processes, and resolve issues promptly, all while striving to enhance their overall experience with our services.

Responsibilities

• Deliver high-quality customer service in Italian through phone, email, and chat channels
• Assist customers with inquiries, providing accurate information about products and services
• Resolve customer issues and complaints efficiently, ensuring customer satisfaction
• Document all interactions and resolve complex inquiries within our CRM sys...