Jr Customer Service Representative

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
**Job Summary**:
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a **Jr**Customer Service Representative**located in **Guadalajara, North Site**.
The Customer Service Representative role involves In charge of communicating with customers and deal with customer's inquiries.
**What a typical day looks like**:
- Handle enquiries, and resolve customer problems and complaints with care and efficiency and ensure one call resolution
- Maintain customer service standards during high-pressure situations such as increased call volume, fewer resources or demanding customers
- Interpret customer needs, recognize symptoms, causes and solutions.
- Identify situations in which the customer requires further explanation or training and effectively pr...