S.i. Systems
Provide first-level investigation and diagnosis for hardware and software issues; Log all user interactions (incoming and outgoing) into the call-management system; Install, move or set up, and provide ongoing support and troubleshooting assistance to all employees for desktop, laptop and/or peripherals; Provide deskside support for calls that cannot be resolved over the telephone or ...
Apply Now
Junior Bilingual Service Desk Analyst to provide first-level support for hardware and software issues.
Description
Our valued crown corporation client is seeking a Junior Bilingual Service Desk Analyst to provide first-level support for hardware and software issues.
Initial 1-year contract in Calgary, AB with a strong possibility of extension to a total possible term of 3 years. 7.5 hours/day, Monday to Friday. Fully on-site in downtown Calgary.
As the successful candidate you will provide bilingual first and second level support on technical issues on-site, by phone/MS Teams and email to internal clients and external Financial Institutions.
Responsibilities: