NCR VOYIX
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L2 Support
Description
About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.
Title: L2 SUPPORT
Location: Belgrade, Serbia
Position Summary & Key Areas of Responsibility:
Serve as the single point of contact for NCR technicians over the phone as well as the customer when required
Dealing with hardware, networking, application support and issues reported to the helpdesk via online incident portals / email escalations / phone calls
Take ownership and responsibility of an issue from start through to a successful resolution
Escalate issues and involve NOC / FS and other ve...
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.
Title: L2 SUPPORT
Location: Belgrade, Serbia
Position Summary & Key Areas of Responsibility:
Serve as the single point of contact for NCR technicians over the phone as well as the customer when required
Dealing with hardware, networking, application support and issues reported to the helpdesk via online incident portals / email escalations / phone calls
Take ownership and responsibility of an issue from start through to a successful resolution
Escalate issues and involve NOC / FS and other ve...