Info Origin Inc.
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L3 Support Engineer
Description
Job Description: L3 Support Engineer – Networking, Cybersecurity & Operating Systems
Position Overview
We are looking for an experienced L3 Support Engineer with strong expertise in Networking, Cybersecurity, and Operating Systems . The ideal candidate will handle complex escalations, perform deep‑dive troubleshooting, and support enterprise‑grade network and security environments. Candidates with 5+ years of experience must also demonstrate team leadership or team‑handling experience .
Key Responsibilities
- Provide L3 technical support for networking, cybersecurity, and OS‑related incidents.
- Troubleshoot and resolve complex issues across:
- Network Infrastructure: Routing, Switching, Firewalls, VPN, IDS/IPS, WAF
- Cybersecurity: Threat detection, access...