Last Mile Delivery Experience Supervisor Mississauga

Lead delivery excellence at Metro Supply Chain as a Delivery Experience Supervisor in Mississauga. This role focuses on training, auditing drivers, and ensuring safety standards. As a key member of the team, you will manage delivery driver compliance with operational standards.

The position requires three years of home delivery experience and involves developing training materials, tracking performance data, and ensuring robust customer service. You'll conduct route audits and aid in onboarding recent delivery partners while championing safety training and compliance audits.

Key Responsibilities

• Perform random route audits to ensure compliance
• Develop and update delivery training resources
• Monitor performance data and customer feedback
• Assist in recruiting and onboarding delivery staff
• Manage recycling and waste responsibilities

Requirements

• Minimum 3 years in home delivery
• Clean ...