Lead Support Specialist/Lead Generation - Fulcrum

This Job is posted by Taraki on behalf of its client, Fulcrum Pvt Ltd. Candidates can apply here and also check out more jobs directly on our website.

JOB DETAILS

Hiring: Lead Support Specialist/Lead Generation

Fulcrum Pvt. Ltd. is hiring for its esteemed client.

Location: PECHS, Karachi (On-site)
Shift Timing: 6:00 PM – 2:00 AM
Salary: PKR 125,000
Working Days: 5 days a week

Key Responsibilities:
Manage and pursue leads to drive conversions and revenue growth
Handle customer escalations, feedback, and complex support issues
Develop and optimize customer support processes
Collaborate with Sales and Marketing teams to achieve business goals
Monitor support KPIs and recommend improvements
Ensure high levels of customer satisfaction and retention
Coordinate and schedule appointments for the Sales team and CEO

Requirements:
Bachelors degree from a reputable university in Ka...