Celerity Fiber LLC
· Ensure SLA compliance and service KPIs. · Manage incident, problem and change processes. · Oversee network monitoring and performance optimization. · Coordinate vendor and property-level technical alignment.
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Leader Operation Engineer - Onsite - Cali Colombia - Full Bilingual C1
Description
Leader Operation Engineer - Onsite - Cali Colombia - Full Bilingual Location Cali (with ability to support U.S.-based projects) Role Mission Oversee daily service assurance and operational performance of Celerity’s fiber backbone and managed WiFi services, ensuring SLA compliance and network stability.
Key Responsibilities · Lead Service Desk (L1), NOC (L2) and Field Operations (L3).
Required Qualifications · ...