Royal Bank of Canada
Apply Now
Learning Operations & Management – GenAI Training Delivery
Description
Opportunity
Join a team driving enterprise‑wide GenAI and AI learning adoption across multiple lines of business. In this role, you will manage the operational engine behind training delivery, ensuring sessions are scheduled, participants are engaged, progress is tracked, and learning programs run smoothly at scale. You will help turn AI learning strategy into consistent, measurable execution across the organization, with real autonomy to design how delivery works across geographies and time zones.
Responsibilities
- Manage training schedules, registrations, logistics, and facility coordination across all RBC lines of business and geographies
- Coordinate train‑the‑trainer cohorts, calendars, workshops, office hours, and role‑champion activities across the enterprise
- Send calendar invitations, reminders, pre‑training materials, and follow‑up communications to ensure high engagement and attendance
- Track attendance, comple...