Logistics Specialist CA & Caribbean – Beverage Industry

The Role:

Reporting to the Business Operations Manager, you will be the point of contact of logistics for the company assisting to countries in the Caribbean, Andean & Central America region.

Reporting to the Director of Logistics, you will be responsible for:

Providing accurate and helpful information to support internal and external customers including handling of complaints.

Working as the interface with the logistics providers for issues related to the deliveries, sharing responsibility on customer satisfaction and customer-related KPIs.

Coordinating the request from customers in alignment with quality management of internal and external certificates.

Completing order process and working in the resolution of logistical issues tracking delivery from third-party logistics to end clients with standard of superior service.

Guarantying that processes are performed according to the corporate aut...