Canadian National Institute for the Blind
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Manager for Assistive Technology Operations
Description
Elevate assistive technology services within CNIB's SmartLife Centre in Toronto, ON. This full-time manager role emphasizes operational leadership and client interactions in an in-person setting.
In the Manager, Operations and Assistive Technology role, you will be the primary liaison for staff and clients at the Bayview CNIB Hub. Your responsibilities will include overseeing service delivery standards, managing day-to-day operations, and providing leadership for the technology programs. You will collaborate closely with national teams to enhance client engagement and support various operational challenges.
Key Responsibilities:
• Lead daily operations and SmartLife service standards
• Supervise team performance and guide volunteer efforts
• Resolve complex client inquiries and service issues
• Foster strong relationships with internal stakeholders
• Ensure a welcoming atmosphere for technology training
Requirements:<...
In the Manager, Operations and Assistive Technology role, you will be the primary liaison for staff and clients at the Bayview CNIB Hub. Your responsibilities will include overseeing service delivery standards, managing day-to-day operations, and providing leadership for the technology programs. You will collaborate closely with national teams to enhance client engagement and support various operational challenges.
Key Responsibilities:
• Lead daily operations and SmartLife service standards
• Supervise team performance and guide volunteer efforts
• Resolve complex client inquiries and service issues
• Foster strong relationships with internal stakeholders
• Ensure a welcoming atmosphere for technology training
Requirements:<...