Manager, Legal Service Delivery (15-month contract)
Description
We are BLG: Canada’s Law Firm. Our culture is one of vigilance and curiosity, firm‑wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience. We are a future‑minded firm delivering high‑value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development.
Job Summary
The Manager, Legal Service Delivery supports the Director, Paraprofessional Services and the Director, Legal Support Services in delivering the national mandate for PSG and LSS by overseeing high quality service delivery and team performance for PSG and LSS within their regional BLG office. This 15‑month contract position provides direct leadership for regional workflow and capacity management, performance management, process improvement, technology adoption, and role‑specific training and development. As a key member of the national Legal...