Manager Role at Sussex Insurance

Become a Manager at Sussex Insurance located inside Walmart in Penticton. Focus on effective team leadership, customer service excellence, and operational oversight.
The Sussex Insurance branch is looking for a skilled Manager to oversee daily operations and ensure high standards of customer service. You will direct staff performance, conduct training initiatives, and maintain adherence to regulations. Essential duties include resolving customer complaints and ensuring all staff are well-informed of policies and industry changes.
Key Responsibilities:
• Lead staffing, training, and performance evaluations
• Manage daily branch operations and compliance
• Enhance customer satisfaction and retention strategies
• Resolve customer inquiries professionally
• Communicate essential updates and regulatory information
Requirements:
• Proven experience in a management role
• Strong focus on customer service and relationship management
• Ability to motivate and co...