Manager, Workforce Scheduling (Calgary)

Key Responsibilities

• Develop and maintain rotation templates, and optimize workforce management tools, including UKG Advanced Scheduling (UKG expertise required).
• Establish clear performance goals, monitor KPIs, and provide guidance on scheduling challenges.
• Collaborate with HR and department managers to optimize staffing and ensure compliance with labor laws and collective agreements.
• Train and mentor schedulers, and promptly troubleshoot and resolve system or scheduling issues.
• Create and maintain Standard Operating Procedures (SOPs) for scheduling processes to ensure consistency and compliance organization-wide.

Qualifications

• Diploma or degree in Healthcare Administration, Human Resources, Business, or a related field.
• Minimum 5 years of experience in scheduling, workforce management, or operations coordination.
• UKG experience required.
• Previous supervisory experience requ...