MNP

MNP IT Support Coordinator Role

📍 calgary, ab, Canada ⏰ Full-time

Description

Join MNP as an IT Coordinator within our innovative Technology - Support Services team. This role is dedicated to providing comprehensive IT support and ensuring smooth operations.
In this capacity at MNP, you'll play a crucial role in supporting team members across Canada. Your responsibilities will include desktops, laptops, and application support, requiring strong technical skills and a customer-focused approach. You will also implement standards and deliver training to help optimize productivity within the team.
Key Responsibilities:
• Offer remote and local technical support to staff
• Deploy and configure essential business applications
• Handle issues related to printing and hardware
• Maintain policies for equipment standards
• Train users individually and in groups
Requirements:
• Experienced in IT support roles
• Strong customer service skills
• Knowledge of networking and directory services
• Familiarity with cloud productivity tools
•...
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