Telus

Mobile Klinik Product Care Specialist

📍 kelowna, regional district of central okanagan, Canada ⏰ Full-time

Description

Elevate customer experiences as a Product Care Specialist with Mobile Klinik powered by TELUS. Join a passionate team and leverage technology to assist customers in meaningful ways.
This role focuses on providing exceptional tech solutions to enhance customer lives. As a Product Care Specialist, you'll work in a dynamic environment, engaging with customers through various channels, including in-store interactions, phone calls, and messaging. Your skills will be recognized and measured in our high-performance culture.
Key Responsibilities:
• Assist customers with repair and replacement estimates
• Engage prospective customers in store and over the phone
• Deliver technology solutions to improve customer experience
• Work flexible hours, including evenings and weekends
• Ensure a high standard of service in all interactions
Requirements:
• Passion for technology and helping customers
• Ability to work in a fast-paced environment
• Strong communication ski...
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