Multi-Property VIP & Luxury Reservations Specialist

We're looking for a culturally fluent, experience-driven Luxury Reservations Agent who understands that today's luxury is personal, expressive, and effortlessly curated. In this role, you will manage multi-property stays across Canada's Western Mountain Collection, for a global clientele who value individuality, insider access, and seamless journeys over traditional formality.

You are not just booking rooms; you are shaping experiences, connecting our hotels within the destination, and bringing a guest's lifestyle to life across every touchpoint.

What You'll Be Doing:

• Manage complex, multi-property reservations, ensuring flawless coordination across all hotels within the destinations.
• Serve as a primary point of contact for high-net-worth guests, travel advisors, and concierge partners.
• Maintain a high-touch service approach, anticipating needs and exceeding expectations at every interaction.
• Build long-term relationsh...