Network Security Firewall Engineer - Tac Specialist

Link-Worldwide is looking for a Technical Support Specialist to provide 2nd/3rd level technical support for Cisco Firepower Security technologies.
The role involves training and collaboration with various teams for effective problem resolution.
Candidates should have at least 2 years of technical support experience, a Bachelor's degree in a technical field, and be ready to work in the Guadalajara office 2-3 days a week.
Employees receive several benefits including medical insurance and a 401(k) plan.
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