Château de Mercuès
Reconcile the daily financial transactions of the Inn Audit guest accounts for missing or incorrectly posted charges Flag and report discrepancies or violation of financial control policies & systems Verify compliance with travel agency contracts as it applies to guest charges/credits Prepare daily reports for all departments Review end of shift reports to ensure proper workflow processes are followed Check in/out guests on the hotel system Ensure nightly operations procedures are followed Respond to all guest requests such as:Lighting stoves in guest roomsLighting the sauna wood stovePreparing/Delivering room service Investigating minor maintenance issues Assist as required to prepare daybreak trays for in-house guests Answer all incoming calls and reservation inquiries Cleaning of the main floor wood burning fireplaces and stove Enact emerge...
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