Onsite It Support Technician - Client-Facing

Atos is seeking an Onsite Support Technician in Monterrey to provide high-quality hands-on IT support.This role includes troubleshooting technical issues, maintaining systems, and supporting customers at the client location.Candidates should have 2-3 years of experience in technical support and familiarity with ITSM tools such as ServiceNow.A strong knowledge of Windows and macOS is essential, along with a commitment to excellent customer service.The position requires rotating shifts to ensure continuous IT support.
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