Operations Account Manager

National Account Management Representative

Position focused on managing and developing strong relationships with existing key customers as well as acquiring new key customers within a country.

Base compensation range: CAD 85,000 to CAD 100,000 plus health and welfare programs, a retirement savings plan, tuition assistance, and incentive compensation for eligible positions.

Responsibilities

• Perform in-depth business process and supply chain analysis to identify weak points and opportunities for improvement.
• Ensure that all reports are provided and that the correct information required by the customer is captured.
• Review and establish operational SOPs for products.
• Set up customers within the different Hellmann IT systems to ensure operational handling, visibility, and reporting together with the Customer Implementation & Business Process team.
• Monitor key performance indicators, SOP compliance and implement c...