Operations Coordinator

Operations Coordinator (hourly contract, 50‑60%) – Zurich Wiedikon or Lausanne Flon

YOUR RESPONSIBILITIES

• Ensure high-quality service and a smooth operational experience by consistently monitoring our service standards to keep customer satisfaction as a top priority.
• Communicate effectively with our third‑party logistics partners and multilingual drivers across various channels, acting quickly while maintaining a clear overview.
• Act as a key point of contact for operational supply chain processes, driving efficient organization, oversight, and proactive issue resolution.
• Coordinate closely with our customer service and hardware teams to resolve any challenges quickly and efficiently.

YOUR PROFILE

• Practical experience in an operational, logistics, or coordination role is a strong advantage.
• Excellent communication and coordination skills to engage effectively with a wide variety...