Operations Manager for Consumer Financing

Join Clutch as an Operations Manager, focusing on building a robust consumer financing program in Toronto. You will spearhead daily financing operations while enhancing workflows and maintaining quality standards.
In this high-ownership role, you’ll manage processes across the financing lifecycle, ensuring operational efficiency from origination to collections. A minimum of three years in operations, ideally in fintech or lending, is required. Your analytical skills will be vital in driving performance through data while collaborating cross-functionally with teams like Sales and Finance.
Key Responsibilities:
• Build and improve financing workflows across operations
• Maintain operational cadence while managing escalations
• Develop scalable processes, templates, and quality controls
• Translate operational needs into defined requirements for Product/Engineering
• Monitor core metrics and perform root-cause analysis
Requirements:
• Bachelor’s degree in Financ...