See Sight Tours
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Operations Strategy Manager at See Sight Tours
Description
Elevate operational efficiency as the Operations Strategy Manager at See Sight Tours in Niagara Falls, ON. Focus on forecasting demand and optimizing capacity to support seamless tour experiences.
In this full-time in-office role, you will report to the Head of Operations, innovating solutions across 22+ cities. You'll engage deeply with analytical tasks, diving into booking data, capacity reports, and guide scheduling. By identifying friction points and coordinating teams to resolve issues, you will directly impact the operational machine that drives our growth.
Key Responsibilities: • Manage demand forecasting and capacity planning across regions • Optimize guide workforce and vehicle utilization hours • Analyze review data to enhance service quality • Implement cross-functional solutions with various departments • Build operational dashboards and KPI reports
Requirements: • 2-5 years in an operations or analytical role • Proficiency in Excel and Google She...
In this full-time in-office role, you will report to the Head of Operations, innovating solutions across 22+ cities. You'll engage deeply with analytical tasks, diving into booking data, capacity reports, and guide scheduling. By identifying friction points and coordinating teams to resolve issues, you will directly impact the operational machine that drives our growth.
Key Responsibilities: • Manage demand forecasting and capacity planning across regions • Optimize guide workforce and vehicle utilization hours • Analyze review data to enhance service quality • Implement cross-functional solutions with various departments • Build operational dashboards and KPI reports
Requirements: • 2-5 years in an operations or analytical role • Proficiency in Excel and Google She...