Part-Time Service Clerk at Enercare

Enhance customer service skills as a part-time Service Clerk at Enercare in Markham. Utilize organizational skills to manage schedules, support technicians, and optimize service efficiency.
As a Service Clerk at Enercare, reporting to the Operations Manager, you'll handle daily technician schedules and customer requests effectively. This role requires excellent decision-making, organizational capabilities, and the ability to manage chargeable calls while ensuring customer satisfaction. You will be a critical link between technicians and customers, working to resolve scheduling and service issues promptly.
Key Responsibilities:
• Manage daily technician schedules and optimize service boards
• Handle customer calls, quotes, and appointment changes
• Validate chargeable calls and reconcile service transactions
• Provide technical support and insight to service technicians
• Analyze incoming demand data and assist with reporting
Requirements:
• Grade 12 education...