Manulife

Payroll Implementation Specialist

📍 Toronto, Ontario, Canada ⏰ Full time

Description

This role represents an opportunity to be at the forefront of transformation, innovation and service excellence for our U.S. Retirement business. You will help to shape a new retirement recordkeeping and trust operations ecosystem including the complimentary tenets of people, process, technology, and data. You will be instrumental in evolving a new culture focused on efficiently servicing, transforming, and growing our U.S. Retirement business while maintaining our reputation for service excellence.

Position responsibilities:

  • Manage relationship with the client and client’s payroll provider to establish a payroll feed, set up the payroll interface(s) recordkeeping system and confirm integrity of test files sent during implementation.
  • Understand and explain purpose of the retirement plan product and the required data to enable the efficiency and productivity metrics driving the business.
  • Negotiate and influence providers to send required data to su...
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