Policing Support Associate

We have an exciting opportunity for a highly motivated Policing Support Associate to join the PolicingSupport group of the Municipal Enforcement business centre. The position reports to the Policing SupportTeam Leader and is responsible for:

• Provide customer service at the front reception, on the phone and through applicable systems to internal and external customers;
• Administrative support to Municipal Enforcement and RCMP by creating documents, responding to emails, attending and documenting or transcribing meetings, processing invoices, cash collection, etc;
• Provide customers with information regarding appropriate statutes, documenting and accessing inquiries/complaints or forwarding to Municipal Enforcement and/or RCMP, or appropriate resource within an agency;
• Develop, enter, and maintain data into databases and existing systems or software to maintain records management;
• Efficiently navigate relevant systems and software...