Ticketmaster Canada

Product Delivery Manager (Client Website Services) (Saskatoon)

📍 saskatoon, division no. 11, Canada ⏰ Full-time

Description

Overview

The CWS role operates across two modes: build (new sites and major changes) and support (ongoing updates, fixes, and technical help). Both are client‑facing, and this role sits at the center of that experience. You will own the client journey end‑to‑end from the moment a new website request comes in, through scoping and delivery, to launch and ongoing support.

Managing and prioritizing a steady flow of change requests, ensuring work moves quickly, clearly, and with the right level of quality. A client‑first operator who accounts for client experience and outcomes, removes ambiguity, and ensures clients feel supported even when navigating constraints or issues.

Key Responsibilities

  • Own Client Delivery End‑to‑End: Act as the single point of contact for clients across new builds, change requests, and ongoing support; own the full lifecycle from intake to resolution or launch.
  • Intake, Scoping & Prioritization: Lead intake...
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