Product Support Specialist
Description
Salary: COP $4,000,000 – 5,000,000 per month
Reports To: Head of Test Operations
Are you passionate about education, technology, and the provision of superior customer service? EnglishScore , the leading global provider of mobile English proficiency tests and a subsidiary of the British Council , invites applications for the position of Product Support Specialist . We are dedicated to delivering accessible, secure, and cost-effective English language evaluations to students and professional organizations across the globe. Join our mission to empower individuals through our English testing and tutoring platforms.
About the Role
This hybrid role combines test integrity and customer support to ensure a seamless and secure experience for our users. You will monitor test sessions, uphold security protocols, and provide top-notch support to users of the EnglishScore app and Tutors platform. If you ar...