Production Support Engineer

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation to create a workforce that reflects the societies we operate in.

Must Have Technical/Functional Skills

• Unix, DB (Oracle & MongoDB), Kafka, MQ, OpenShift (ECS), Mainframe (JCL, COBOL, VSAM)
• Tools: ITRS, Autosys, AppDynamics, Kibana, Grafana, ServiceNow

Roles & Responsibilities

• Good knowledge in Unix and Oracle.
• Good experience in production support environment.
• Able to provide application team support for code deployment and any other issues.
• Experienced with ServiceNow, Grafana, APPD monitoring, Kibana, OpenShift.
• MongoDB knowledge is an advantage.
• Well versed in troubleshooting incidents, problem determination, resolution, root‑cause analy...