Production Support Engineer (Toronto)

We are seeking a highly skilled and proactive Production Support Analyst to join our team, supporting large-scale, enterprise-wide capital markets trading and risk platforms. The ideal candidate will be hands‑on, detail‑oriented, and capable of managing both daily operations and strategic initiatives.

Base Salary: In accordance with law, the base salary for this role if filled within Toronto, ON is CAD $100K - CAD $110K/year.

Responsibilities

• Provide ongoing support and maintenance for capital markets trading and risk systems.
• Collaborate with cross‑functional teams to ensure system stability, performance, and continuous improvement.
• Automate routine tasks through scripting (Python, PERL, etc.) to improve efficiency.
• Manage and troubleshoot Linux, Windows, and SQL database environments.
• Document processes, issues, and user stories using Confluence and Jira.
• Manage incident, problem, and change requests follo...