PT Team Lead (CAN) - Yorkdale (Toronto)

The Body Shop was founded in 1976 by Anita Roddick with a vision to create cruelty‑free beauty products that make a positive impact on people and the planet. Over 40 years later, we remain the original ethical beauty brand that empowers people and enriches our planet through activism, vegetarian products and iconic campaigns.

Role in a nutshell

As an aspirational leader with enthusiasm for our brand and a strong connection to our purpose, you will support the Store Management team in driving the store and your team members to deliver retail excellence, strong sales results and an engaging customer experience.

Responsibilities

• Handle customer concerns efficiently and effectively, and share feedback with Store Management as needed.
• Problem‑solve proactively using available resources.
• Creatively support upkeep of store layout, visual merchandising, inventory management and other store operations as needed.
• Communicate e...