Quality Improvement and Decision Support Specialist (Toronto)

Terms

Full Time, Permanent. Location: 300 Silver Star Blvd.

Pay Range

$70,000 – $80,000 annually.

Essential Duties and Responsibilities

• Gather, clean, review, and analyze data from EMR, operational, and administrative systems to support quality improvement, program planning, clinical and leadership decision‑making.
• Develop reports, dashboards, and data visualizations that translate raw data into clear insights for clinical and non‑technical audiences.
• Work with leadership, interprofessional teams, and Carefirst’s system partners to define data needs, identify gaps, and establish indicators for program monitoring and outcome measurement.
• Support the exploration, evaluation, and piloting of AI tools and projects that improve office operations—including documentation, meeting support, knowledge management, and internal communications.
• Support AI‑enabled program development by helping program teams iden...