Remote community support specialist

Role Overview We are looking for a detail-oriented and proactive Support Specialist to join our team. In this role, you will be a key link between our data integrity and our sales success. You will be responsible for ensuring that the data entering our platform is accurate and high-quality, while directly supporting our Sales team by managing the initial account creation process for new clients. Key Responsibilities Data Quality & Review • Data Validation: Review and verify data from a variety of uploaded files to ensure accuracy and consistency. • Error Correction: Identify discrepancies or missing information and perform necessary corrections before data is finalized in the system. • Data Entry: Assist in transferring information from source documents into our internal platform following established protocols. Sales & Account Support • Account Setup: Partner with the Sales team to facilitate the account creation process for new users and organizations. • Workflow Coordination: Commun...