Callnovo

Remote English Customer…

📍 Toronto, Ontario, Canada ⏰ Full-time

Description

Position: Remote English Customer Service Representative
Company: Callnovo Inc

Location: Remote

Job Description:
Answering customer inquiries via phone, addressing questions promptly, and handling missed calls.

Managing online chats and providing timely responses to customer queries.

Completing a set number of email responses daily.

Collecting and reporting customer feedback and complaints to help optimize products and processes.

Learning product knowledge and completing other tasks assigned by supervisors.
Requirements:
Associate degree or higher.

Fluency in English.

At least six months of customer service experience.

Strong communication skills and reliability.
Working Hours:
Time Zone: PST (Los Angeles)

Schedule: Monday to Friday, 9 AM – 6 PM

Break: 45-60 minutes (unp...
            

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