Representante de Servicio Al Cliente (San Pedro Garza García)

Alliance Virtual Offices provides versatile workspace solutions to help remote entrepreneurs thrive. Our services include Virtual Offices, Live Receptionist, Virtual Phone plans, Meeting Room rental, and Coworking access.

Job Requirements

Candidate must submit Resume in English.

What You'll Do

• Address and resolve service concerns.
• Establish positive relationships with clients.
• Follow client success, sales, and collections procedures to ensure longevity of client accounts.
• Learn phone systems, chat systems, CRM, and other tools, and actively use, update, and troubleshoot them. Proficient with computers and internet as this position spends workday on phone and internet.
• Consistently read about the industry to improve overall knowledge.

Skills and Experience

• Minimum 3+ years of service experience.
• Previous call center or customer service experience.
• Excellent commun...