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Representante del servicio de atención al cliente (Guadalajara)
Description
Customer Success / Support Specialist
We’re looking for a dynamic and customer-focused professional who genuinely enjoys connecting with people and thrives on proactively solving challenges. The adecuado candidate is passionate about delivering exceptional service and turning every customer interaction into a positive, memorable experience—ultimately transforming customers into loyal brand advocates.
Key Responsibilities
- Engage with customers through phone, email, and chat, delivering timely and high-quality support
- Provide accurate, insightful, and friendly responses regarding product features, pricing, and availability
- Collaborate cross-functionally with internal teams to ensure seamless resolution of customer needs
- Maintain accurate customer records and perform data entry across various systems and platforms
Qualifications
- 1–3 years of relevant experience in customer service, support, or a rel...