Ricoh Field Support Representative Role

Drive operational excellence at Ricoh as a Field Support Representative. This role involves supporting daily Managed Services operations, including mail, copy, and print production.
As a Field Support Representative, you will play a crucial role in assisting Managed Services locations in Edmonton and Stony Plain. Your responsibilities include maintaining operational logs, processing mail, and managing copy requests. Effective communication and multitasking skills will be essential as you support various client sites based on business needs.
Key Responsibilities:
• Maintain accurate Site Procedure Guides and logs
• Process incoming and outgoing mail and shipments
• Assist with copy requests and troubleshoot equipment
• Train new hires and support process improvements
• Perform general receptionist duties and manage operations
Requirements:
• High School Diploma or equivalent experience
• Minimum 1 year in mailroom or customer service
• Proficient with Mi...