Risk Operations Team Leader

Responsibilities

As the Risk Operations Team Leader, based in Buenos Aires, Argentina, you will lead a team focused on Transaction Monitoring and Risk Analysts responsible for monitoring, investigating, and analyzing suspicious financial activity. Operating in a fast‑paced, high‑stakes fintech environment, you will drive operational excellence across alert queues, enforce strict SLA adherence, and serve as the primary escalation point for complex risk scenarios. This is a full‑time leadership role requiring a mix of sharp risk instincts, strong data literacy, and a proven track record of mentoring and scaling high‑performing operations teams.

• Team Leadership & Performance: Direct, mentor, and drive a team of 2–5 Risk Analysts to hit performance KPIs, ensuring SLA compliance, high detection accuracy, and timely alert resolution.
• Queue & Escalation Management: Oversee the end‑to‑end triage and management of alert queues to identify,...