SaaS Client Support Specialist — EdTech & Higher Ed

AgileEngine is seeking a Junior/Middle Client Support Specialist to provide outstanding support on a higher-education SaaS platform. This role includes developing expert-level knowledge, resolving client issues, and maintaining relationships.

The ideal candidate has a Bachelor's degree, at least one year in a support role, and knowledge of SaaS or EdTech environments. A fast-paced self-directed attitude is essential.