Sales-Oriented Collections Representative (Call Center)

**About Firstsource**
Firstsource is a global business process management partner that provides customer lifecycle solutions across industries such as Banking and Financial Services, Healthcare, Communications, Media, and Technology.
In Mexico, Firstsource supports leading international clients through specialized teams focused on customer engagement, operational excellence, and performance-driven service delivery.
**Role Overview**
This position requires a persuasive communicator who can balance urgency, professionalism, and customer engagement while meeting strict operational and compliance expectations.
- **Location**: Mexico City
- **Schedule**: Monday to Friday, 8:00 AM - 5:30 PM
- **Employment Type**: 3-month pilot assignment, with continuation based on performance
- **Compensation**: $26,000 MXN monthly base salary + potential monthly bonus of up to $12,000 MXN
**What to Expect**
**Key Responsibilities**
- Contact customers to suppo...