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Scheduling Coordinator in Leduc
Description
Enhance client relationships as a Scheduling Coordinator at Home Instead in Leduc. This pivotal role focuses on scheduling and coordinating care services for clients and professionals.
The Scheduling Coordinator is essential for managing client and Care Pro schedules while promoting high-quality matches. Your expertise will not only resolve issues but will also enhance client loyalty through a consultative sales approach. Your responsibilities will ensure the delivery of exceptional service tailored to the needs of aging adults.
Key Responsibilities:
• Schedule client and Care Pro appointments efficiently
• Answer incoming calls professionally for inquiries
• Monitor and log activities in the software system
• Follow up on issues to ensure resolution
• Maintain accurate client and Care Pro records
Requirements:
• High school diploma required
• Two years of relevant business experience preferred
• Scheduling experience in home care/medical industry ideal...
The Scheduling Coordinator is essential for managing client and Care Pro schedules while promoting high-quality matches. Your expertise will not only resolve issues but will also enhance client loyalty through a consultative sales approach. Your responsibilities will ensure the delivery of exceptional service tailored to the needs of aging adults.
Key Responsibilities:
• Schedule client and Care Pro appointments efficiently
• Answer incoming calls professionally for inquiries
• Monitor and log activities in the software system
• Follow up on issues to ensure resolution
• Maintain accurate client and Care Pro records
Requirements:
• High school diploma required
• Two years of relevant business experience preferred
• Scheduling experience in home care/medical industry ideal...